Predecessors[ edit ] Before the devices existed that are now referred to as mobile phones or cell phones, there were some precursors.
Reporter jjmccorvey Despite their overwhelming presence in today's society, cell phones perpetually straddle the line between modern convenience and disruptive nuisance. The phone calls, text messages, pictures and other data relayed to family members, friends, doctors, or even co-workers while on the job are the source of many interrupted business meetings or disgruntled employees, which is why creating a cell phone policy is key to preserving the literal peace of your workplace environment.
As a business owner, it's crucial to develop guidelines that can curb the boundless problems that excessive or inappropriate cell phone use can create for your company.
The following guide will aid you in crafting effective language for your cell phone policy, as well as provide tips on enforcing it. Who to Consult When Crafting a Unique Policy To craft a policy that works specifically for your company, make sure you have the right entities involved in stitching together your policy.
Managers and human resource representatives should be at the forefront of the effort, of course, but since mobile devices grow more and more technically complicated — especially if wired to your company's e-mail server — don't forget to bring in your IT staff.
It's also wise to consult your lawyers, Flynn suggests. Once you've pulled together the members of your team, here are a few questions to ask: Why exactly do you feel you need a cell phone policy? Is your office environment too noisy? Do you sometimes glance over and catch an employee texting when on a tight work deadline?
Acknowledging these issues before you get started will help realize what you need to tackle when you start writing. You should tailor your policy in accordance with the nature of your industry, suggests Flynn. Take time to assess the daily tasks of your employees.
If you run a public relations firm, for example, where there's likely a necessity for constant communication, your policy might be more lenient.
A company that involves construction or hazardous situations?
As we expect more from technology, do we expect less from each other? Sherry Turkle studies how our devices and online personas are redefining human connection and communication -- and asks us to think deeply about the new kinds of connection we want to have. A mobile phone, known as a cell phone in North America or hand phone in Asian English, is a portable telephone that can make and receive calls over a radio frequency link while the user is moving within a telephone service area. The radio frequency link establishes a connection to the switching systems of a mobile phone operator, which provides access to the public switched telephone network. In Equation , h is Plank's constant, is equal to * 10^ Joules-seconds. The parameter f is the frequency of the radiation. Equation  shows us that the energy of a photon depends on the frequency of the wave. The frequency that cell phones operate at is between MHz and MHz (MHz = 1 Million cycles per second).
This is a vital question for IT, as they may need to install company-specific apps and software on employees' phones, or set up various e-mail or calling functions.
General Cell Phone Etiquette While the guidelines in your cell phone policy should be specific to the needs of your company, there as some basic rules of phone etiquette you should include.
Many of these rules might seem to be common courtesy — or common sense — but explicitly explaining what you expect is the best way to get the results you want.
These rules should be upheld on all devices, whether personally- or company-owned: When working in a professional atmosphere, the vibrate function should be a default. No one likes a loud ringer — especially when left unanswered. Instruct employees to step out to take calls or send texts when business meetings, conferences, or brainstorming sessions are being held.
You may even ask employees to leave phones at their desks altogether. According to a survey of 1, adults by the Pew Research Center, 24 percent of them said they felt obligated to take a call — even if it interrupted an important meeting.
Voicemail, however, can be just as efficient in communicating with others outside of work. Stress this in your policy. There are few things more annoying than a loud phone conversation, and that rings doubly true when people are trying to get work done.
Clearly explain to employees to keep a low voice if they must answer their cell phones, or find a quiet area to talk. It might also be helpful to designate a specific area, like a lobby or cafeteria. It's not uncommon for a customer to be offended or even turned away as a result of an employee's expletive-filled phone conversation.
Professional communication is not the same as communication at home, and your policy should delineate the difference. Addressing Productivity Issues According to Flynn, the best way to make sure an employee's cell phone use doesn't infringe on the productivity of your company is to specify exactly when personal calls or texts should be made.
Is it only during lunch breaks? Will you set certain intervals of time?
How long will they be? You can do this by instructing employees to notify you or a manager of circumstances such as a pregnant spouse or infirmed family member, Flynn advises, in which case the ringer can be set to only sound when that person calls.
You can also ask employees to inform you of the emergency call afterwards, so that you know the phone use was a necessity and not an issue of lost productivity.
Also, integrate elements of your company's social media policy. Most cell phones manufactured today are PDAs, which have many of the same interactive capabilities as a desktop or laptop computer. If you already have limits set on how often an employee can sign into Facebook, that should apply to the cell phone application as well.
Work Duties on Personal Cell Phones If your employees are making calls, sending texts or e-mails, or browsing the Web for work-related reasons via personal devices, keep in mind that this usage is billed on their own cell phone plans and therefore billable to your company.
This is why you should include language in your policy stating that employees should get permission to perform these activities. Since most carriers have line-item billing, which shows the date, time, and phone number of each call, many companies instruct employees to make copies of their bills and highlight work-related calls, which would then be reimbursed.
State in your policy that these numbers will be checked, and that there will be consequences for abusing reimbursement.As we expect more from technology, do we expect less from each other?
Sherry Turkle studies how our devices and online personas are redefining human connection and communication -- and asks us to think deeply about the new kinds of connection we want to have. The mystery of how a woman could have been filmed while using a modern cell phone back in seems to have finally been solved.
Black and white footage of a young female chatting into a wireless. A mobile phone, known as a cell phone in North America or hand phone in Asian English, is a portable telephone that can make and receive calls over a radio frequency link while the user is moving within a telephone service area.
The radio frequency link establishes a connection to the switching systems of a mobile phone operator, which provides access to the public switched telephone network. Welcome to your first book in organizational communication.
This book assumes that you have some background in the field of human communication and probably minimal exposure to the world of organization studies. Today we welcome first-time guest bloggers Jay A.
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Welcome to your first book in organizational communication. This book assumes that you have some background in the field of human communication and probably minimal exposure to the world of.